Privacy Policy
Your privacy is very important to us
Effective Date: October 3, 2025
Introduction
At DenTouch Dental, we take your privacy seriously. Protecting your personal information is an essential part of delivering quality care. This policy explains how we collect, use, disclose, and safeguard your information, as well as your rights regarding access and control.
What We Collect
“Personal Information” includes details necessary for providing dental care and managing our practice. This may include:
- Contact information (name, address, phone, email, date of birth)
- Medical and dental history
- Insurance and billing details
- Information you provide during appointments or communications with our office
Why We Collect It
We collect and use your personal information for purposes such as:
- Providing dental treatment and coordinating care with other health professionals
- Processing payments through insurers or health plans
- Managing practice operations (staff training, quality review, audits, compliance, legal matters)
- Contacting you with appointment reminders or information about treatment options
- Meeting regulatory or legal requirements
Consent
We will identify the purpose of collecting your information at or before the time of collection. If new purposes arise, we will seek your consent before using or sharing your data. Consent may be express (written or verbal) or implied, depending on the situation.
Disclosure
Your information may be shared with:
- Dental specialists, physicians, or health professionals involved in your care
- Insurance providers to secure payment for services
- Family members or legal guardians when appropriate for your care
- Service providers or business partners (e.g., IT, billing, labs) who are contractually bound to protect your data
- Regulatory or legal authorities when required by law
Safeguards
We protect your information through a combination of physical, electronic, and administrative measures:
- Electronic records are stored securely with password and access controls
- Paper documents (e.g., faxes, printed emails) are securely shredded
- Staff are trained to handle personal information responsibly
Retention
We retain patient records only as long as necessary to meet professional, legal, and regulatory requirements, typically for a minimum of 10 years after your last visit (or longer where required by law). Records are securely destroyed or anonymized once no longer needed.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your records
- Withdraw consent for certain uses (subject to legal and contractual obligations)
Requests can be made in writing to our Privacy Information Officer.
Cookies and Website Use
Our website may use cookies, analytics tools, and similar technologies to improve your browsing experience. You can disable cookies through your browser settings. Analytics data is used only in aggregate form.
Openness
Upon request, our office will make available, information about its policies and practices, and our management of Personal Information.
Updates to This Policy
We may update this policy from time to time to reflect changes in practices, regulations, or technology. Updates will be posted on our website with the date of the latest revision.
Contact
If you have questions or concerns about our privacy practices, or wish to access or correct your records, please contact:
Privacy Information Officer
DenTouch Dental Clinic
Email: admin@dentouch.ca
Address: 257 Osborne St, Unit 400, Winnipeg, MB R3L 1Z6
Book Online Today
Looking for a dentist in Winnipeg? We’re happily accepting new patients at our dental clinic! Contact us to get started today.
- 400-257 Osborne St
- (204) 560-5111
- (204) 560-4114
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